Eligibility
A refund request is reviewed against the service terms displayed at purchase, the account history, and any applicable consumer rights.
Excluded charges
Setup, licensing, add-on, usage, third-party, and administrative charges may be non-refundable once incurred.
How to request a refund
Contact support from the account email, identify the service, and include the reason for the request so it can be reviewed promptly.
Processing time
Approved refunds are returned through the original payment route. Processing time depends on the payment provider.
Abuse and chargebacks
Policy violations, fraudulent orders, service abuse, or an active payment dispute may affect refund eligibility.
Contact
Direct policy questions to support@ihtehsam.me.